Professional Communication

Olds College OER Development Team

JR Dingwall, Chuck Labrie, Trecia McLennon, Laura Underwood

This Open Education Resource (OER), developed by Olds College in collaboration with the Government of Alberta, is a series of modules intended for use in Higher Education courses or by independent learners. Titled ‘Professional Communication’ the resource will be useful for instructors whose courses cover introductory communication skills, workplace communication, technical communication or business writing. The resources is openly available under a Creative Commons license, and may be reused or adapted. It contains four modules, each with its own lesson plans, assets, assessments and supporting materials.


Download in the following formats:

Book Description

This Open Education Resource (OER) is a set of openly available and free educational resources designed for introductory communications courses at colleges and universities in Canada, though it could be used by global institutions with some minor tweaks to the content. It will be of benefit to instructors of workplace communication, corporate communication, business writing and related subjects.It may be used for teaching, learning, research or other purposes, and can be reused, revised, remixed, and redistributed. This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Please attribute Olds College as the creator of the original work.

This OER comprises a series of modules covering the following:

  • Foundations of Communication
  • Communicating in Writing
  • Communicating via Presentations
  • Interpersonal Communication

You can download the full eText (a file containing Parts 1 through 4), or download each module’s eText individually.

Modules contain varying amounts of teaching and learning material including an eTextbook, lesson slides, lecture notes, activities, multimedia assets and assessments.

Instructors are encouraged to use, revise, remix, and redistribute the contents of this OER in part, or in its entirety, to fit their instructional needs. Instructors may decide to use particular lessons or assets from it, or expand on it using external resources. It is flexible enough to work within a face-to-face, blended or fully online teaching environment. Alternative formats for online-only content are provided wherever possible.

This OER was developed for Olds College by JR Dingwall, Chuck Labrie, Trecia McLennon and Laura Underwood, in collaboration with the college’s Educational Technology and Curriculum team.

Using this OER

All materials can be found on the website, which links to files stored on Google Drive. When using the documents, please copy them to your own Google Drive account and provide students with links to your copies, rather than linking directly to our files. This way, you can modify the documents as-needed for your course while the original files remain intact.


Unless otherwise noted, this book and its ancillaries is released under a Creative Commons Attribution 4.0 Unported License also known as a CC-BY license. This means you are free to copy, redistribute, modify or adapt this book and its ancillaries. Under this license, anyone who redistributes or modifies this textbook, in whole or in part, can do so for free providing they properly attribute the book as follows:

Professional Communications OER by the Olds College OER Development Team  used under a CC-BY 4.0 international license.

Additionally, if you redistribute this textbook, in whole or in part, in either a print or digital format, then you must retain on every physical and/or electronic page the following attribution:

Download this book for free at

If you use this textbook as a bibliographic reference, then you can cite the book as follows:

Olds College OER Development Team. (2015). Professional Communications OER. Olds, Alberta: Campus Alberta. Retrieved from

For questions regarding this licensing, please contact To learn more about the Campus Alberta OER Initiative, visit
Professional Communications OER by JR Dingwall, Chuck Labrie, TK McLennon, Laura Underwood is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted